Personal Effectiveness: A Guide to ActionCIPD Publishing, 2005 - 237 páginas This new text on personal effectiveness, by a leading author, is designed to give students a grounding in personal development and provide a context for their other studies. It is suitable for a range of undergraduate and postgraduate modules, including those relating to self-development, management skills, study skills and coaching, and may be used for general business or HRM degrees. The text aims to be both comprehensive and accessible, by the use of learning aids. Each chapter includes learning objectives, vignette examples to illustrate key points, self-check exercises, chapter summaries and references for further reading.The text also includes a range of exercises with feedback, including: self-reflective exercises and analysis; the application of principles to personal experience; self-assessments and tests to check understanding; and practical exercises on problem-solving. The book suggests ways of working and interacting, as well as incorporating research with critical and analytical material in a way that is accessible at all levels. It also offers both a tutor and a student website with web links, tutor notes and PowerPoint slides for each chapter, as well as extra self-testing materials. |
Contenido
Lists of figures and tables | 3 |
1 For those starting a new course of training or returning to study | 7 |
1 Cognitive dissonance | 13 |
3 Metaphors for learning | 16 |
6 How do I learn? | 26 |
Time management | 29 |
1 Examples of time management problems | 34 |
a truly fallible human being | 48 |
Verbal and written presentation skills | 115 |
1 | 116 |
guiding rules | 120 |
2 Description prescription and analysis | 123 |
5 Breathing for effect | 129 |
Presentation pitfalls | 135 |
Assertiveness | 138 |
1 The difference between aggressiveness submissiveness | 139 |
3 The scenarios | 49 |
Creativity and ideas generation | 53 |
Definition of creativity | 54 |
2 Creative situations at work and play | 55 |
Cycles and funnels of creativity | 58 |
3 Left or rightbrain thinking? | 61 |
mind | 64 |
2 Creativity mind map | 65 |
What are the features of a successful team? | 67 |
Definition of lateral thinking | 68 |
Group dynamics and team working | 74 |
1 What is a team? | 75 |
2 Bions basic assumptions at work | 80 |
Negative group process concepts | 82 |
3 Monitoring your meetings | 87 |
Team roles | 88 |
Communication and interviewing skills | 94 |
1A Usual process for raising a fire alarm | 95 |
1 | 96 |
4 Using email | 102 |
5 Observing interviews | 112 |
Verbal and written presentation skills | 113 |
Definition of assertiveness | 140 |
3 Tackling assertiveness scenarios | 145 |
1 Scratched vinyl or CD | 148 |
4 Yes and No but | 157 |
Negotiation skills | 161 |
Definition of negotiation | 162 |
1 Interests not positions | 164 |
2 Animals | 165 |
1 | 166 |
3 Community chest | 177 |
Dealing with difficult people and difficult situations | 179 |
2 | 182 |
1 A crossed transaction at work | 184 |
1 | 188 |
Definition of stress | 191 |
2 Relaxation and changing the mindset techniques | 198 |
Managing personal and organisational change | 208 |
3 Prayer attributed to St Francis of Assisi | 213 |
Definition of the paradoxical theory of change | 218 |
5 Stakeholder map for a GP surgery moving to electronic health records | 228 |
231 | |
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Términos y frases comunes
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