Personal Effectiveness: A Guide to Action

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CIPD Publishing, 2005 - 237 páginas
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This new text on Personal Effectiveness written by a leading author is designed to give students an introduction to study skills, management skills and give a context to the other studies they do. Suitable for use on a range of undergraduate and postgraduate modules, including those relating to self development, personal skills, learning and development, management skills, study skills and coaching modules as part of general business or HR degrees, this text seeks to be both comprehensive and accessible, through the use of learning aids. TARGETED AT - Students studying CIPD Professional Qualifications and undergraduate and post graduate students on business and HRM courses

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Contenido

Lists of figures and tables
3
1 For those starting a new course of training or returning to study
7
1 Cognitive dissonance
13
3 Metaphors for learning
16
6 How do I learn?
26
Time management
29
1 Examples of time management problems
34
a truly fallible human being
48
Verbal and written presentation skills
115
1
116
guiding rules
120
2 Description prescription and analysis
123
5 Breathing for effect
129
Presentation pitfalls
135
Assertiveness
138
1 The difference between aggressiveness submissiveness
139

3 The scenarios
49
Creativity and ideas generation
53
Definition of creativity
54
2 Creative situations at work and play
55
Cycles and funnels of creativity
58
3 Left or rightbrain thinking?
61
mind
64
2 Creativity mind map
65
What are the features of a successful team?
67
Definition of lateral thinking
68
Group dynamics and team working
74
1 What is a team?
75
2 Bions basic assumptions at work
80
Negative group process concepts
82
3 Monitoring your meetings
87
Team roles
88
Communication and interviewing skills
94
1A Usual process for raising a fire alarm
95
1
96
4 Using email
102
5 Observing interviews
112
Verbal and written presentation skills
113
Definition of assertiveness
140
3 Tackling assertiveness scenarios
145
1 Scratched vinyl or CD
148
4 Yes and No but
157
Negotiation skills
161
Definition of negotiation
162
1 Interests not positions
164
2 Animals
165
1
166
3 Community chest
177
Dealing with difficult people and difficult situations
179
2
182
1 A crossed transaction at work
184
1
188
Definition of stress
191
2 Relaxation and changing the mindset techniques
198
Managing personal and organisational change
208
3 Prayer attributed to St Francis of Assisi
213
Definition of the paradoxical theory of change
218
5 Stakeholder map for a GP surgery moving to electronic health records
228
Index
231
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